ok365 Privacy Policy

This Privacy Policy applies to all personal information collected by ok365 from individuals who register an account, visit the platform, or interact with any of our services — including sports betting via Betting and Bet, live casino, online casino games, eBingo, and the Game Lobby.

This policy covers data collected through the ok365 website at ok365.si. It applies to players based in the Philippines, which is the sole market this platform serves. If you access ok365 from outside the Philippines, please be aware that this policy is written for a Philippine audience and is aligned with Philippine data privacy law.

ok365 collects the following categories of personal information from registered players and platform visitors:

ok365 collects personal information through the following means:

• Account registration: When you create an ok365 account, you voluntarily provide your name, contact details, date of birth, and other required registration information.
• KYC verification: When you submit identity documents to verify your account before withdrawals are processed.
• Deposits and withdrawals: Transaction data is recorded when you use local Philippine payment channels to fund or withdraw from your ok365 account.
• Platform usage: Device data, IP addresses, and browsing behaviour are automatically collected when you access the ok365 website.
• Communications: If you contact our support team, we retain records of that correspondence.
• Cookies and similar technologies: As described in the Cookies section below.

ok365 uses the personal information we collect for the following purposes:

• Account management: Creating, maintaining, and securing your ok365 account, including OTP verification and password management.
• Identity verification (KYC): Confirming that account holders meet the eligibility requirements (21 years of age, Philippines-based) and verifying identity before processing withdrawals.
• Processing transactions: Handling deposits, withdrawals, and maintaining accurate financial records for your account in PHP.
• Providing gaming services: Delivering sports betting markets, live casino streams, casino games, and eBingo through the platform.
• Fraud prevention and security: Detecting and preventing unauthorised account access, money laundering, and other fraudulent activity.
• Legal and regulatory compliance: Meeting obligations under Philippine law and applicable financial compliance requirements.
• Customer support: Responding to account queries, disputes, and support requests.
• Platform improvement: Understanding how the platform is used to improve performance, reliability, and the overall player experience.

ok365 does not sell, rent, or trade your personal information to any third party for commercial purposes. We share personal data only in the following limited circumstances:

• Service providers: Trusted third-party companies that assist ok365 in operating the platform — such as payment processors, game providers, identity verification services, and IT infrastructure providers. These parties are contractually bound to protect your data and use it only for the purpose of delivering their service to ok365.
• Legal and regulatory requirements: Where ok365 is required by Philippine law or a lawful government authority to disclose information, we will do so in compliance with the applicable legal obligation.
• Fraud prevention and security: In cases where sharing information with relevant parties is necessary to prevent fraud, money laundering, or other unlawful activity.
• Business transfers: In the event of a merger, acquisition, or restructuring of ok365, player data may be transferred as part of that transaction, subject to equivalent data protection commitments.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose.

ok365 retains personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. In practice, this means:

• Account data is retained for the lifetime of your ok365 account and for a defined period after account closure, as required for legal compliance and dispute resolution purposes.
• Financial transaction records are retained in line with standard accounting and anti-money laundering record-keeping requirements.
• KYC documentation is retained for as long as your account remains active and for the minimum required period following closure.
• Communications with support are retained for a reasonable period to assist with ongoing or future enquiries.

When data is no longer required and there is no legal obligation to retain it, ok365 will securely delete or anonymise it.

ok365 takes data security seriously and applies appropriate technical and organisational measures to protect your personal information. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the ok365 platform.
• OTP-based authentication to protect account access on login.
• Secure storage of passwords using industry-standard hashing methods — plain-text passwords are never stored.
• Access controls that limit which ok365 personnel can access personal data, based on job function and necessity.
• Regular review of security practices and infrastructure.

ok365 uses cookies and similar technologies to improve your platform experience, maintain your session when logged in, and understand how players use the site so we can make improvements.

The types of cookies used on ok365 include:

• Strictly necessary cookies: Required for the platform to function — for example, maintaining your login session. These cannot be disabled.
• Analytics cookies: Help us understand aggregate usage patterns on the platform. Data is processed in anonymised or aggregated form where possible.
• Preference cookies: Remember settings and preferences you have applied on the platform.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some parts of the ok365 platform.

As a Philippine player registered on ok365, you have the following rights over your personal data under the Data Privacy Act of 2012 (RA 10173):

• Right to be informed: You have the right to know what personal data ok365 holds about you and how it is processed. This policy fulfils that obligation.
• Right of access: You may request a copy of the personal data ok365 holds about your account.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. Update your details in your account settings or contact support.
• Right to erasure: In certain circumstances, you may request deletion of your personal data. Note that some data must be retained for legal or compliance reasons and cannot be deleted on request.
• Right to object: You may object to processing of your personal data for specific purposes, including direct marketing.
• Right to data portability: You may request your personal data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the ok365 support team at [email protected]. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law.

ok365 is strictly an adults-only platform. Registration and use of the platform is limited to individuals who are 21 years of age or older, in line with Philippine responsible gaming standards.

ok365 does not knowingly collect personal data from individuals under 21. If we discover that an account has been registered by a person under the minimum age, that account will be suspended immediately and any personal data associated with it will be deleted or handled in accordance with applicable guidelines.

If you believe a minor has registered an ok365 account, please notify us promptly at [email protected].

ok365 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. When material changes are made, we will update the effective date shown at the top of this page.

We may notify registered players of significant changes via the contact details on their ok365 account, but we recommend reviewing this policy periodically. Continued use of the ok365 platform after an updated policy has been posted constitutes acceptance of the revised terms.

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact the ok365 team through the following channel:

Email: [email protected]

For general platform questions, please visit our FAQ page. For information about our terms of service, visit Terms & Conditions. For responsible gaming resources, visit Responsible Gaming.